Privacy Policy

Southwave LLC ("Southwave") Privacy Policy in line with Southwave's commitment to your privacy when you access the website at https://www.southwavesoft.com/ (the “website”), all related websites (subdomains), other services provided by Southwave on which a link to this Privacy Policy is displayed, and all other communications with you through from written or oral means, such as email or phone.

Compliance

If you do not agree to the terms of this Privacy Policy, please do not access or use Southwave websites

Collection of information

Southwave collects information to provide better services to its customers and to better understand the visitors to its websites. Southwave collects information in the following ways:

  • If you have contacted us via this website contract form or otherwise, we may process your personal data you provided to us to be able to answer your questions, to organize the meeting, call or other communication based on our legitimate interest, which you affirmatively choose to submit to us (such as your name, email, phone number, company name, title, industry, your project file, activities in relation to sales process, data on our communications with you, content and results of such communications, our internal notes about you, publicly available professional information about you) for the purpose of accessing our services.
  • if it is necessary for us to administer the contractual relationship between Southwave and our suppliers/clients in connection with the performance of a contract. If you are a representative of our current/potential client, vendor, partner we may process your personal data to develop and/or maintain business relations and communications, to promote our new products, works and services, to invite you to the meetings, events and organize them based on our legitimate interest

Other than as required by law, Southwave websites do not collect any special categories of personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Southwave will not collect any information about criminal convictions and offenses.

Southwave will only use your personal information for the purposes for which it was collected, unless it reasonably considers that it needs to use it for another reason that is compatible with the original purpose. If Southwave needs to use your personal information for an unrelated purpose, Southwave will notify you and explain the legal basis which allows Southwave to do so.

Sharing of Information

Southwave may disclose your personal information to the following categories of recipients:

  • to its professional advisers, third party services providers, certain types of persons in charge, involved with the operation of the website or external parties (such as third-party technical service providers, hosting providers, communications agencies. These third parties may have access to, or process personal data as part of providing those services for us. Your information collected by Southwave may be stored and processed in Europe, the United States or Ukraine or any other country in which Southwave or its subsidiaries, affiliates or service providers maintain facilities.
  • to any competent law enforcement body, regulatory, government agency, court or other third party where Southwave believes disclosure is necessary (a) as a matter of applicable law or regulation, (b) to exercise, establish or defend its legal rights, or (c) to protect your vital interests or those of any other person.
  • to any other person with your consent to the disclosure.

We will comply with GDPR requirements providing adequate protection for the transfer of personal data from Europe to third parties, in particular, will enter into the standard contractual clauses approved by the European Commission. By submitting your personal data, you agree to this transfer, storing and processing.

Legal Basis of Processing

If your personal information is protected by EU data protection law, Southwave's legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which Southwave collects it.

However, Southwave will normally collect personal information from you only (a) where it needs the personal information to perform a contract with you, (b) where the processing is in its legitimate interests and is not overridden by your rights, or (c) where it has your consent to do so. In some cases, Southwave may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If you have questions about or need further information concerning the legal basis on which Southwave collects and uses your personal information, please contact Southwave using the contact details provided under the "Contact Details" heading below and in the right-hand side column.

Use of Information

Any information collected by Southwave will be done in accordance with this Privacy Policy for the purposes of making better business decisions, supporting the activities you choose to engage in, and providing higher quality solutions and services to Southwave's customers.

Southwave uses any non-personal information collected and your IP address for website diagnostics and administration. Southwave will only retain your personal information for as long as necessary to fulfill the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, Southwave considers the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which Southwave processes your personal information and whether it can achieve those purposes through other means, and the applicable legal requirements.

Information Security

Southwave protects your personal information in the same way that it protects its other confidential information, such as storing it on secure servers that only select Southwave personnel have access to, and by encrypting it to help prevent access by any unauthorized parties. Southwave has put in place procedures to deal with any personal information breach and will notify you and any applicable regulator of a breach when legally required to do so.

Marketing

As explained above, Southwave may collect and use your personal data for marketing purposes. Your data will be stored in our CRM system. We will use your data to inform you about Southwave services we think may be of your interest. If you wish to stop that we collect and use this information please contact [email protected] email.

Links

Southwave websites may contain links, plug-ins and applications to various third party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Southwave has no control over, and is not responsible for the content, privacy policies or reliability of such third party connections. When you leave Southwave's website, Southwave encourages you to read the privacy notice and privacy policy of every website you visit.

Your Data Protection Rights

If your personal information is protected by EU data protection law, you have the following data protection rights which you may be able to exercise by contacting Southwave using the contact details provided under the "Contact Details":

  • If you wish to request deletion of your personal information you can do so at any time by contacting Southwave.
  • If you wish to access, correct, update your personal information, you can do so at any time by contacting Southwave.
  • In addition, you can object to processing of your personal information, ask Southwave to restrict processing of your personal information or request portability of your personal information by contacting Southwave.
  • You have the right to opt-out of marketing communications that Southwave sends you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails Southwave sends you or by using the relevant opt-out mechanism for non-email based marketing.
  • Similarly, if Southwave has collected and processes your personal information based on your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing Southwave conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about Southwave's collection and use of your personal information. For more information, please contact your local data protection authority.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, Southwave may charge a reasonable fee or refuse to comply with your request if your request is clearly unfounded, repetitive or excessive. Southwave tries to respond to all legitimate requests within one month. Occasionally, it may take longer if your request is particularly complex or you have made a number of requests. In this case, Southwave will notify you and keep you updated.

Changes to the Policy

Southwave reserves the right to modify or amend this Privacy Policy at its own discretion from time to time. The changes can be viewed here or elsewhere on Southwave websites. Your continued use of Southwave websites constitutes your

Contact Details

It is important that the personal information Southwave holds about you is accurate and current. Please keep Southwave informed if your personal information changes during your relationship with Southwave. Additionally, if you have any questions about this Privacy Policy, the practices of Southwave websites or your interaction with Southwave via Southwave websites, please contact:

Southwave LLC

30 N GOULD ST STE R

SHERIDAN, WY 82801

P: (307) 223-5269

Email: [email protected]